Talking to customers
Reach your customers where they already read their messages.
Tell your window cleaning customers you are coming, on WhatsApp from your own number - the same reminder to every one of them, without you typing it.
WhatsApp, because that is where they already are
Send the heads-up your customers will actually read. Hero sends reminders, job-done notes and payment chases on WhatsApp from your own number, so they come from the number your customers already have saved, not a stranger's.
One message the day before, and fewer wasted trips
Hero tells each customer you are coming, automatically, the day before or earlier if you prefer. Nothing goes out before 8am or after 8pm. More gates left unlocked, more cars off the drive, fewer trips across town for nothing.
In your words, and only to those who want it
Rewrite any message Hero sends and send yourself a test before a customer sees it. Switch the automatic messages off for a customer who would rather not have them, and everyone else still gets theirs.
Replies come to your own WhatsApp
Because the messages go from your number, a customer's reply lands in your WhatsApp like any other message, in the same chat as the reminder they are answering.
Every message is in your own chats
Each reminder and chase sits in your WhatsApp chat with that customer. If someone says they were never told, you can scroll up and see what went out and when.
Hero connects to your WhatsApp the way WhatsApp Web does, which is what lets it send from your own number. It is not an official WhatsApp integration, and the app explains what that means for your number before you connect.